Frequently Asked Questions
Can adding a Star Food machine create jobs?
Some schools have hired additional food service staff and added hours to existing staff schedules to meet the increase in meal preparation due to increased sales. The machines allow many meals to be sold quickly without the need for another line or cash register. The increase in meal preparation allows for valuable staff time to be used preparing healthy choices for students, and lets the technology add the sales. The fact that the machines are cash-less eliminates the time consuming task of handling change or addressing issues with change mechanisms. Cafeterias are staffed based on how many meals they serve. By increasing participation through the fresh meal vending machines, schools are able to increase their labor hours thus affording them the opportunity to hire additional staff if necessary.
Why can't schools serve healthy meals through the normal lunch line in the cafeteria?
They already do – the machines are another point of service allowing students more service options for healthy fare.
The USDA's Food and Nutrition Service recognizes that vending machines may play an expanding role in the operation of the National School Lunch and School Breakfast Program.Personnel policies, labor costs, pressure on lunch room space, class schedules and limited time all contribute to the need to explore more efficient and effective methods of delivering important nutritional benefits to students.
What does the federal government say?
Where can I get more information?For more information about the USDA's guidelines for vending machines in the school meal programs, click here or call 877-857-3663 to learn how Star Food can fulfill the requirement to feed more kids.
How do we learn more about reimbursable meals?
Visit our public information site: for detailed information and resources.
How can we get help purchasing a Star Food Healthy Express machine?
There are grant funding sources nationally and locally - there is a list on . You might also ask interested residents in your community to "Sponsor A Star" to help Feed More Kids. We are happy to help with publicity to thank the community members who give your school a helping hand.
Will Star Food interface with my POS company?
Yes. Star Food can interface with most POS companies now in US schools.
Is Star Food USDA compliant?
Yes. Star Food meets and exceeds USDA specifications. The Educational Services team here at Star Food worked with the USDA early on to be certain we could support foodservice directors be fully compliant and serve more meals.
Will it serve a reimbursable meal as a unitized package?
Yes. Star Food's unique dispensing system ensures all components are taken at one time.
How long does a selection take?
On average, 17 - 20 seconds.
Who handles service on the machine if needed?
A national service network has been established with a toll free phone number with a 24-48 hour response time. In addition, a toll free tech support line is available to answer questions.
The 2007 USDA Ruling Allowing Vending in Schools
FACTS On The Star Food Machine
Interfaces with most POS Systems
Assures all components are taken at one time
Reduces time in line
17 - 20 second delivery time
Easy to change individual menu labels
Adheres to offer versus serve regulations
Allows 3, 4 and 5 component meals to be served at lunch
Breakfast and snack items can also be offered
Works as a Shopper and/or a FIFO machine
Cold air flows from central column in each sector, guaranteeing uniform distribution of temperature
Refrigeration unit slides out from front for easy maintenance
Advanced Electronics for added flexibility
Automatic doors plus direct selection push buttons
Electronic Price Display
Empty sectors control and check for tampering
Rounded front and back-lit photographic panel
For more information about how we can help you fulfill your requirement to feed more kids, contact Star Food at 877-857-FOOD.
Dimensions & Weight
Weight: 727.5 lbs.
Current: Dedicated 15 amps
Round Dish Diameter: 9"
Long Platter: 10.5"